SoftwareOne introduced Simply Healthcare to the Centrify solution as a means to ease the roll out of Office 365, federate user identity, provide user SSO capabilities and minimize password reset requests.
“Centrify helped us to automate the transition to Office 365, saving us time as well as the cost of multiple new servers, equipment and the people to manage them.”
RICHARD SMITH, DIRECTOR OF IT INFRASTRUCTURE AND NETWORK OPERATIONS, SIMPLY HEALTHCARE PLANS
CENTRIFY IDENTITY SERVICE CUSTOMER SPOTLIGHT
Experiencing rapid member and employee growth, Simply Healthcare selected Centrify Identity Service to automate the company’s move to Office 365 and provide identity federation services. Centrify provides users with single sign-on access and authentication for Office 365 and the company’s key cloud apps and gives IT centralized access control and visibility. Auditors can see who logged in to which apps, when they logged in and for how long — in support of HIPAA compliance and forensics efforts.
The Centrify dashboard is now populated with about a dozen different SaaS applications including Office 365, WebEx, ADP, TriZetto for claims processing as well as a few home-grown apps.
- Office 365 federation and integration
- Single sign-on to reduce password sprawl
- Minimize password resets
“Centrify eased the transition to Office 365 significantly,” says Richard Smith, Director of IT Infrastructure and Network Operations at Simply Healthcare Plans. “It was a matter of minutes and we were federated. It's incredibly easy to deploy an app and make it available to users. I can't say enough about how valuable it’s been for us.”
“On any given Monday, 60 to 70 percent of all help desk tickets were for password resets, and with a six-person help desk team supporting a thousand users, that was a challenge,” says Smith. With Centrify’s single sign-on capabilities for Office 365, we rarely see tickets for username and password resets.”