Company

VIVA

Adopting Centrify Zero Trust Privilege Services, VIVA has achieved compliance with new government regulations, dramatically enhanced security protocols across the infrastructure, and continually monitors its managed service provider’s (MSP’s) activities for transparency.

It was critical we implement a technology that would help us meet PCI regulations. It was particularly vital to our business because without compliance, we wouldn't be able to transact with customers online. And that accounted for 50% of our revenue.

Khalid Jubayer, IT Infrastructure Project Manager, VIVA

Challenge

Incorporated just over ten years ago, VIVA has focused on adopting and extending to their customers the most cutting-edge technologies available. Through this strategic approach, the company has become the 2nd largest telecom in the country with a client base consisting of consumers and enterprise customers in the retail and oil sectors.

But with rapid success comes challenges, and VIVA found itself needing to comply with new government regulations, monitor its managed service provider’s activities, and dramatically enhance security protocols across the infrastructure.

Project Drivers

  • Comply with PCI and new government regulations.
  • Monitor its managed service provider’s (MSP’s) activities.
  • Enhance security protocols across the infrastructure.
  • Simplify time-consuming, monotonous, and costly processes for audits.

THE SOLUTION

VIVA leveraged the following Centrify Zero Trust Privilege capabilities to achieve their objective:

  • SHARED ACCOUNT & PASSWORD VAULT
  • SECRETS VAULT
  • PRIVILEGED ACCESS REQUEST
  • MULTI-DIRECTORY BROKERING
  • ACTIVE DIRECTORY BRIDGING
  • CENTRIFY ZONE TECHNOLOGY
  • SECURE REMOTE ACCESS
  • SESSION RECORDING & MONITORING
  • AUDITING & REPORTING

Aha Moment

When asked about measuring the ROI of the Centrify solution, Jubayer responded, “Since the first day, Centrify has proven its value and ability to deliver a return on the investment by simplifying often-repeated, mundane tasks like creating privileged users, maintaining passwords, and performing audits. That has allowed the team to focus on research, development, and the improvement of our infrastructure and services — the things that give us a competitive advantage.”

A Look Ahead

Summing up the experience, Jubayer emphasized, “Centrify has been a great enabler in helping us to achieve growth by accelerating so many of our daily IT tasks, allowing us to focus on building out services that increase our market share. We owe much of our success to leveraging the latest high-value technologies, and Centrify is and will continue to be among the most important to VIVA’s business.

Many critical activities that would once have taken us weeks, are done in matter of hours with Centrify, saving us thousands of dollars in man-hours with each task.

Khalid Jubayer, IT Infrastructure Project Manager, VIVA

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