Jobs at Centrify

If so, you'll be right at home at Centrify. We are always looking for talented, motivated individuals who would like to help us design, build, sell and support the next generation of integrated software solutions that centrally control, secure and audit access to cross-platform systems and applications by leveraging Microsoft Active Directory. If you have what it takes, email your resume to

Centrify Corporation offers competitive salaries and an excellent benefits package, including medical, dental, vision and life insurance. We also provide an Employee Assistance Program, paid holidays, paid time off, flexible spending account, stock options, 401k, and more!

Centrify Corporation is an Equal Opportunity Employer, committed to providing a diversified work environment, free of discrimination and harassment.

Please Note: The job descriptions provided below are an overview of the available positions. They are not designed to cover or contain a comprehensive listing of all activities, duties and/or responsibilities that are required of the employee.

Position	Department	Location
Senior Financial Analyst	G&A	Sunnyvale, CA, USA
Senior Product Manager - Security & Compliance Software	Marketing	Sunnyvale, CA, USA
Professional Services Consultant	Professional Services	Any major city in Central or Eastern U.S.
Professional Services Consultant - EMEA	Professional Services	United Kingdom
Cloud Platform Operations Manager	R&D	Sunnyvale, CA, USA or Seattle, WA, USA
Cloud Platform Software Manager	R&D	Sunnyvale, CA, USA or Seattle, WA, USA
Management Tool Software Manager	R&D	Sunnyvale, CA, USA or Seattle, WA, USA
Mobile Software Manager	R&D	Sunnyvale, CA, USA or Seattle, WA, USA
Senior Cloud Platform Operations Engineer	R&D	Sunnyvale, CA, USA
Senior Cloud Platform Software Engineer	R&D	Sunnyvale, CA, USA or Seattle, WA, USA
Senior Mobile Software Engineer	R&D	Sunnyvale, CA, USA or Seattle, WA, USA
Senior QA Engineer - DirectControl	R&D	Sunnyvale, CA, USA
Senior QA Engineer - Mobile	R&D	Sunnyvale, CA, USA
Senior SaaS Application Engineer	R&D	Sunnyvale, CA, USA or Seattle, WA, USA
Senior Software Engineer - Management Tool	R&D	Sunnyvale, CA, USA or Seattle, WA, USA
Senior Software Engineer - Windows	R&D	Sunnyvale, CA, USA
Technical Author	R&D	Sunnyvale, CA, USA
Technical Author (Editor)	R&D	Sunnyvale, CA, USA
Regional Channel Manager - Central Region	Sales	Chicago, IL, USA or Minneapolis, MN, USA or Kansas City, KS, USA or Dallas, TX, USA
Regional Sales Manager - EMEA North (UK and Nordics)	Sales	Bracknell, UK
Regional Sales Manager - Latin America	Sales	Latin America or Sunnyvale, CA, USA
Regional Sales Manager - Southeast	Sales	Atlanta, GA, USA
Sales Operations - Maintenance Renewals Representative	Sales	Sunnyvale, CA, USA
Sales Operations Representative	Sales	Sunnyvale, CA, USA
Inside Sales Representative Manager	Sales	Sunnyvale, CA, USA
Senior Inside Sales Representative	Sales	Sunnyvale, CA, USA
Senior Inside Sales Representative - Australia	Sales	Australia
Senior Inside Sales Representative - EMEA North (UK and Nordics)	Sales	Bracknell, UK
Senior Inside Sales Representative - Federal	Sales	Sunnyvale, CA, USA
Senior Inside Sales Representative - Northeast (New England/Canada)	Sales	Sunnyvale, CA, USA
Senior Inside Sales Representative - West Coast	Sales	Sunnyvale, CA, USA
Sr. Technical Support Engineer - Windows	Support	Sunnyvale, CA, USA
Sr. Technical Support Engineer - Unix	Support	Sunnyvale, CA, USA
Technical Support Engineer - Mac / Cloud	Support	Sunnyvale, CA, USA

Senior Financial Analyst

Department:		G&A
Type:		Full-time
Location:		Sunnyvale, CA, USA

 

Centrify Corporation is a privately held, rapidly growing software company. We are looking for a skilled & professional individual for the Senior Financial Analyst role. This hands-on role will develop, implement and interpret financial concepts for financial planning and control. Perform technical analysis to determine present and forecast future financial performance. Gather, analyze, prepare and summarize recommendations for financial plans, trended future requirements and operating forecasts. Perform economic research and studies in the areas of addressable markets, rates of return, productivity, depreciations, working capital requirements, investment opportunities and investment performance. This position requires the application of business modeling principles and preparation of planning and analysis reports.

Responsibilities:

• Collaborate on Company wide data model
• Collaborate on processes and tools to insure data collection and accuracy
• Develop both historical and forecast analysis regarding:
• Marketing spend and ROI
• Customer acquisition costs
• Sales productivity
• Target market analysis
• Opportunity lifecycle
• Customer lifetime value
• Competitive analysis
• Geographical based analysis
• Financial budgets and forecasts
• Support costs and ROI
• Development investment and ROIC

Knowledge/Skills/Training:

• BA/BS in Business (Accounting/Finance) or equivalent experience
• 7-10+ years of applicable experience
• Strong Excel skills
• Strong analytical and problem solving skills
• MBA(Finance) a plus
• Management experience a plus
• Growth company experience a plus
• Public company experience a plus
• System implementation experience a plus

Attributes required to be Successful:

• Interpersonal Skills: Strong interpersonal, supervisory, & customer service skills required. Internal customer focus with deliverables for Marketing, Sales, Sales Operations, R&D, G&A and Executives.
• Communications Skills: Effective written and oral communication skills. Ability to handle multiple priorities and meet deadlines.

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Senior Product Manager - Security & Compliance Software

Department:		Marketing
Type:		Full-time
Location:		Sunnyvale, CA, USA

 

Position Responsibilities:

This newly created position will oversee product related strategies, roadmap planning and product delivery to further the company's market and leadership in new strategic areas. The individual will collaborate with executives and other departments including engineering, corporate marketing, sales and external constituents to drive introduction and success of new software products for the company. The individual will:

• Plan and drive product strategy using in-depth market and competitive analysis for new product area
• Be an extension of the management team - participating in key aspects of business planning, product strategy and company strategy
• Work closely with development teams and other internal customers to develop market Requirements for products
• Assist in the creation of compelling positioning/messaging for new and existing products
• Support sales and sales engineers on customer related activities and market evangelism
• Lead, build, and facilitate recommendations and define product specifications for on-time delivery of Centrify solutions
• Speak at customer events and visit customers to demonstrate the technical features and value proposition of Centrify products
• Assist in training internal and external Sales/Channel/SEs on solutions and positioning

Requirements:

• 7-10 years product management experience in security or infrastructure software
• Excellent leadership, interpersonal, speaking, and writing skills
• Extensive experience with enterprise IT focused product management/marketing initiatives
• Strong problem solving and decision-making skills a must
• Industry savvy individual with knowledge to lead the development of product strategy, product Requirements documents, market analysis, customer evangelization strategies and competitive leadership
• Bachelor's degree required. MBA a plus

Personal Attributes:

• Highly professional individual with the maturity to work collaboratively with others and establish / manage internal and external relationships to ensure business success and influence a wide range of stakeholders
• Must embrace creating a product strategy to expand products into a new and growing market space
• Driven, results-oriented and hands-on requiring minimal direction
• Visionary and evangelist with excellent written and verbal communication skills
• Enjoys accountability, teamwork, and innovative strategic and product thinking
• Strong integrity and personal ethics

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Professional Services Consultant

Department:		Professional Services
Type:		Full-time
Location:		Any major city in Central or Eastern U.S.

 

The Consultant works closely with our customers and the sales teams to ensure the successful implementation of Centrify's products. The goal of the Consultant is to ensure our customers deploy our products successfully in their production environment with minimal disruption. The Consultant plays an instrumental role in the overall success of the Company and our customers. This is a full time, field oriented position in the Central or Eastern U.S., where the consultant will work out of their home, as long as they have good access to a major airport. The Consultant will require a U.S. passport to meet flexible travel Requirements, as the job typically requires 60-70% travel, almost entirely during the week.

Key Accountabilities:

• Perform occasional presentations for customers and at industry trade shows. Should be comfortable making large formal business presentations to small overviews for customers and industry trade shows
• Assess the needs and uncover Requirements for our solutions
• Demonstrate products to technical and non-technical audiences
• Assess customer's needs and develop Statements of Work
• Install and support of Centrify products
• Work with new customers to ensure successful training, design & implementation of Centrify products
• Help to identify market and product Requirements based on field experience
• Work with the sales teams to help company meet quarterly revenue targets
• Train customers and partners on Centrify products
• Mentor partners with deployment best practices based on customer experiences
• Assist customers in solving regulatory and legal compliance technology issues

Key Attributes:

• Must be an all around business professional that is well presented, trustworthy, and reliable
• A positive customer-focused attitude
• Proper project management skills
• Degree or equivalent experience
• Ongoing desire to stay current with software market and the latest technologies
• Ability to travel as required, including regular stays away from home
• Self starter who can work from a remote office in the field when required
• Desire to work in a fast paced dynamic environment

Key Skills:

Non technical

• Outstanding communication skills with technical and non-technical audience
• Must have public speaking skills and proven experience in presenting to larger audiences
• Must have 5 years consulting experience with Enterprise customers
• Must have proven organization skills
• Must have good written communication skills
• Current passport and ability to pass background check
• Prior or current security clearance considered a plus

Technical

• Must have Windows 2000/2003/2008 experience, MCSA/MCSE certification preferred
• Must have understanding of Migration to Windows from UNIX/Linux/Mac environments
• Must have proven experience in Administration/Identity Management of Windows, UNIX, Linux & preferably Macintoshes
• Must have working knowledge of PAM, NIS, NSS & Kerberos, and IPSec
• Must have Windows & UNIX Security knowledge, especially around compliance (PCI, SOX, GLBA, etc.)
• Should have an understanding of networking technologies, such as DNS, TCP/IP, Routing
• Must have a good working knowledge of Active Directory & SQL Server
• Experience with other large Identity Management or security solutions would be considered a plus
• Good scripting skills in TCL, PowerShell & Bash a plus
• Experience with VMWare, and Virtual Networking Environments would be beneficial

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Professional Services Consultant - EMEA

Department:		Professional Services
Type:		Full-time
Location:		United Kingdom

 

The Consultant works closely with our customers and the sales teams to ensure the successful implementation of Centrify's products. The goal of the Consultant is to ensure our customers deploy our products successfully in their production environment with minimal disruption. The Consultant plays an instrumental role in the overall success of the Company and our customers. This is a full time, field oriented position in EMEA. The job typically requires 60-70% travel, much of it International and mostly during the week.

Key Accountabilities:

• Perform occasional presentations for customers and at industry trade shows. Should be comfortable making large formal business presentations and small overviews for customers and industry trade shows
• Assess the needs and uncover requirements for our solutions
• Demonstrate products to technical and non-technical audiences
• Assess customer's needs and develop Statements of Work
• Install and support of Centrify products
• Work with new customers to ensure success in the training, design & implementation of Centrify products
• Help to identify market and product requirements based on field experience
• Work with the sales teams to help company meet quarterly revenue targets
• Train customers and partners on Centrify products
• Mentor partners with deployment best practices based on customer experiences
• Assist customers in solving regulatory and legal compliance technology issues

Key Attributes:

• Must be an all around business professional who is well presented, trustworthy and reliable
• A positive customer-focused attitude
• Proper project management skills
• Degree or equivalent experience
• Ongoing desire to stay current with software market and the latest technologies
• Ability to travel as required, including regular stays away from home
• Self starter who can work from a remote office in the field when required
• Desire to work in a fast paced dynamic environment

Key Skills:

Non technical

• Outstanding communication skills with technical and non-technical audience
• Must have public speaking skills and proven experience in presenting to larger audiences
• Must have 5 years consulting experience with Enterprise customers
• Must have proven organisation skills
• Must have good written communication skills
• Current passport and ability to pass background check
• Prior or current security clearance considered a plus

Technical

• Must have Windows 2000/2003/2008 experience, MCSA/MCSE certification preferred
• Must have understanding of Migration to Windows from UNIX/Linux/Mac environments
• Must have proven experience in Administration/Identity Management of Windows, UNIX, Linux & preferably Macintoshes
• Must have working knowledge of PAM, NIS, NSS & Kerberos, and IPSec
• Must have Windows & UNIX Security knowledge, especially around compliance (PCI, SOX, GLBA, etc.)
• Should have an understanding of networking technologies, such as DNS, TCP/IP, Routing
• Must have a good working knowledge of Active Directory & SQL Server
• Experience with other large Identity Management or security solutions would be considered a plus
• Good scripting skills in TCL, PowerShell, VBScript, Bash
• Experience with VMWare, and Virtual Networking Environments would be beneficial

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Cloud Platform Operations Manager

Department:		R&D
Type:		Full-time
Location:		Sunnyvale, CA, USA or Seattle, WA, USA

 

Join Centrify to build a team of smart and hard-working operations professionals to host enterprise-class software solutions for Identity and Access Management to applications and services based in the cloud. We're a profitable start-up with a customer base of over 3,000 organizations, including 40% of the Fortune 50. Here's an article about Centrify from one of our recent investors.

Centrify's historical focus has been to enable organizations to secure and manage systems and applications within a customer's on-premise data center that is becoming increasingly more heterogeneous due to a proliferation of Windows, Mac, Linux and UNIX systems. With the shift to cloud-based computing and more mobile form factors, organizations are finding they have to manage and secure this heterogeneous infrastructure that now spans to the pubic cloud. Centrify is securely extending IT control of account provisioning, de-provisioning and activity reporting to applications and services based in the cloud.

You must be an energetic leader with a can do attitude, someone with understands how to build and maintain world class SaaS infrastructure with 99.99% availability.

Responsibilities:

• Responsible for all infrastructure needed to deliver enterprise SaaS applications - responsible for design, deployment, monitoring, performance, maintenance, change management, support, upgrade, disaster recovery and security of the overall system.
• Define, implement and document operational processes and procedures, with periodic review for efficiency and improvement.
• Design and implement a security framework covering infrastructure and applications, processes and compliance with appropriate regulations and standards including ISO 27001/27002, SSAE 16/SAS-70 as well as SOX, HIPAA, PCI.
• Run and monitor the worldwide infrastructure 24 by 7 year-round serving Fortune 100 enterprise customers - meeting stringent SLAs of 99.99% availability.
• Work with developers to load test and scale Azure services ahead of client application launch.
• Be a technical advocate with customers and partners.

Critical Skills:

• Previous operations management experience in a SaaS environment, proven track record to maintain minimum 99.9% availability.
• Strong familiarity with leading IaaS and PaaS offerings, including those from Microsoft, Amazon, Rackspace, and SalesForce/Heroku.
• Demonstrated ability to architect, deploy and manage SaaS supporting infrastructure - monitoring, alerting, audit, reporting and analytics.
• Knowledge in C#, .Net 3.5/4.0, PowerShell & Azure.
• Previous experience scaling web infrastructure (including applications and databases) for high volumes of transactional traffic.
• Strong understanding of architectures used to scale Internet applications - both traditional relational database centric solutions as well as noSQL solutions.
• General software design, development, analysis and debugging skills.
• Strong understanding of service scalability especially in relation to performance, reliability and cost.
• Strong cross-discipline communication skills.
• Successful experiences working in small, rapidly growing enterprises as well as larger corporations.

Education/Experience:

• 10+ years hands-on operations experience in a SaaS/PaaS/IaaS environment, with minimum 3 years leading an operations team.
• 4 Years College Education or equivalent work experience.

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Cloud Platform Software Manager

Department:		R&D
Type:		Full-time
Location:		Sunnyvale, CA, USA or Seattle, WA, USA

 

Join Centrify to build a team of smart and hard-working professionals building enterprise-grade SaaS & mobile applications. We're a profitable start-up with a customer base of over 3,000 organizations, including 40% of the Fortune 50. Here's an article about Centrify from one of our recent investors.

Centrify's historical focus has been to enable organizations to secure and manage systems and applications within a customer's on-premise data center that is becoming increasingly more heterogeneous due to a proliferation of Windows, Mac, Linux and UNIX systems. With the shift to cloud-based computing and more mobile form factors, organizations are finding they have to manage and secure this heterogeneous infrastructure that now spans to the pubic cloud. Centrify is securely extending IT control of account provisioning, de-provisioning and activity reporting to applications and services based in the cloud.

You must be an energetic leader with a can do attitude, someone who learns quickly and are motivated to implement scalable, high-performance SaaS offerings.

Responsibilities:

• Build & manage a team to implement infrastructure for Centrify's next generation SaaS offerings.
• Proactively define and expose metrics that can improve our services' performance, scalability, and availability.
• Define and evangelize best-practices for cloud platform programming & usage.
• Lead architectural & product designs, responsible for the quality and testability of software.
• Work closely with operations to maintain cloud services SLA.
• Handle routine system administration issues related to your systems and test systems.

Critical Skills:

• Previous experience as a lead or manager in the architecture, design, implementation and management of a SaaS infrastructure.
• The ideal candidate will have 3- 5 years experience with C#, .Net 3.5/4.0 coding skills (ASP.NET MVC experience a plus).
• In-depth working knowledge with commercial cloud computing platforms (e.g. Azure Services Platform, Amazon Web Services, Rackspace Cloud) and integration with SaaS applications such as Salesforce, Google Apps, WebEx, NetSuite, Office365, SuccessFactors etc.
• Demonstrate working knowledge in two or more of the following areas:
  • Knowledge of networking and security implementation and best practices.
  • Understanding of Active Directory and/or LDAP.
  • Federated identity standards such as SAML2, OpenID, Oauth & SPNEGO.
  • Virtualization and infrastructure management.
  • Database Management systems including traditional relational database as well as noSQL solutions.
• Familiarity with general software development release lifecycle, source code management and defect management methodologies.
• Demonstrate ability to complete highly detailed tasks with strict attention to detail, quality and timeliness. Strong organizational and self-management skills.
• Excellent analytical and troubleshooting skills.
Excellent oral and written communication skills.

Education/Experience:

• 10+ Years hands-on software development experience (with most recent experience preferably in SaaS/PaaS/IaaS environment), minimum 3 years leading a team with an emphasis on implementing SaaS infrastructure.
• 4 Years College Education or equivalent work experience.

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Management Tool Software Manager

Department:		R&D
Type:		Full-time
Location:		Sunnyvale, CA, USA or Seattle, WA, USA

 

Join Centrify to build a team of smart and hard-working professionals building enterprise-grade SaaS & mobile applications. We're a profitable start-up with a customer base of over 3,000 organizations, including 40% of the Fortune 50. Here's an article about Centrify from one of our recent investors.

Centrify's historical focus has been to enable organizations to secure and manage systems and applications within a customer's on-premise data center that is becoming increasingly more heterogeneous due to a proliferation of Windows, Mac, Linux and UNIX systems. With the shift to cloud-based computing and more mobile form factors, organizations are finding they have to manage and secure this heterogeneous infrastructure that now spans to the pubic cloud. Centrify is securely extending IT control of account provisioning, de-provisioning and activity reporting to applications and services based in the cloud.

You must be an energetic leader with a can do attitude, someone who learns quickly and are motivated to implement scalable, high-performance SaaS offerings.

Responsibilities:

• Build & manage a team to implement complex user interfaces with an eye toward usability & component reusability.
• Responsible for a highly functional & consistent user experience by addressing UI issues that arise from cross browser & different form factors.
• Drove the UI framework design, develop tools & libraries to boost productivity for other teams.
• Diagnose and fix operational product issues.
• Develop unit test cases and perform comprehensive unit testing.
• Handle routine system administration issues related to your systems and test systems.

Critical Skills:

• Previous experience as a lead or manager of a software team with primary focus on creating user interfaces.
• Expertise in web technologies including HTML,CSS, Javascript, JSON & AJAX.
• Experience with Ajax (e.g. GWT) & JavaScript frameworks (e.g. jQuery, DOJO), knowledge of HTML5 a plus.
• Demonstrated passion for user experience design and improving usability.
• Experience translating design mockups and prototypes into working application designs.
• Proficiency with REST-based APIs, hands-on experience with XML parsers and schema.
• Expert-level understanding of object-oriented programming and design principles.
• Knowledge of cloud computing technology and/or mobile application development is a plus.
• Working knowledge in C# and .Net framework.
• Familiarity with general software development release lifecycle, source code management and defect management methodologies.
• Demonstrate ability to complete highly detailed tasks with strict attention to detail, quality and timeliness. Strong organizational and self-management skills.
• Excellent analytical and troubleshooting skills.
• Excellent oral and written communication skills.

Education/Experience:

• 10+ years of relevant industry experience, minimum 3 years leading a team with an emphasis on creating user interfaces.
• Bachelor's degree - preferably in computer science or a similar degree.

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Mobile Software Manager

Department:		R&D
Type:		Full-time
Location:		Sunnyvale, CA, USA or Seattle, WA, USA

 

Join Centrify to build a team of smart and hard-working professionals building enterprise-grade SaaS & mobile applications. We're a profitable start-up with a customer base of over 3,000 organizations, including 40% of the Fortune 50. Here's an article about Centrify from one of our recent investors.

Centrify's historical focus has been to enable organizations to secure and manage systems and applications within a customer's on-premise data center that is becoming increasingly more heterogeneous due to a proliferation of Windows, Mac, Linux and UNIX systems. With the shift to cloud-based computing and more mobile form factors, organizations are finding they have to manage and secure this heterogeneous infrastructure that now spans to the pubic cloud. Centrify is securely extending IT control of account provisioning, de-provisioning and activity reporting to applications and services based in the cloud.

You must be an energetic leader with a can do attitude, someone who learns quickly and are motivated to implement best of breed mobile applications.

Responsibilities:

• Build & manage a team to implement infrastructure for Centrify's next generation mobile applications.
• Lead architectural & product designs, responsible for the quality and testability of software.
• Implement design with an eye toward maintainability, scalability, performance and quality.
• Define and evangelize best-practices for cloud platform programming & usage.
• Develop unit test cases and perform comprehensive unit testing.

Critical Skills:

• Previous experience as a lead or manager in the architecture, design, implementation and management of iOS and/or Android applications.
• Must have 2 years+ experience in the design and development of applications for iOS and/or Android with demonstrated knowledge of iOS and/or Android SDK.
• In-depth working knowledge of the iOS and/or Android OS internals and software stacks.
• Extensive experience with object-oriented programming and design principles.
• Fluency in C++/Objective-C/Java and development tools on iOS/Android.
• Knowledge of security implementation and best practices.
• Familiarity with general software development release lifecycle, source code management and defect management methodologies.
• Demonstrate ability to complete highly detailed tasks with strict attention to detail, quality and timeliness. Strong organizational and self-management skills.
• Excellent analytical and troubleshooting skills.
• Excellent oral and written communication skills.

Education/Experience:

• 10+ Years hands-on software development experience (with the most recent experience in mobile environment), minimum 3 years leading a team with an emphasis on implementing mobile applications.
• 4 Years College Education or equivalent work experience.

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Senior Cloud Platform Operations Engineer

Department:		R&D
Type:		Full-time
Location:		Sunnyvale, CA, USA

 

Join a team of smart and hard-working professionals building enterprise-class software solutions for Identity and Access Management to applications and services based in the cloud. This is a profitable start-up with a customer base of over 3,000 organizations, including 40% of the Fortune 50. Here's an article about Centrify from one of our recent investors.

Centrify's historical focus has been to enable organizations to secure and manage systems and applications within a customer's on-premise data center that is becoming increasingly more heterogeneous due to a proliferation of Windows, Mac, Linux and UNIX systems. With the shift to cloud-based computing and more mobile form factors, organizations are finding they have to manage and secure this heterogeneous infrastructure that now spans to the pubic cloud. Centrify is securely extending IT control of account provisioning, de-provisioning and activity reporting to applications and services based in the cloud.

You must be an energetic self-starter with a desire to learn new things quickly who understands how to implement scalable, high-performance software.

Responsibilities:

• Work with application developers to scale Azure Compute virtual servers up and down as required by user demand, maximizing service availability and performance
• Design and configure data backup and restore plan and operations
• Work with others to perform security review of hosting environments
• Work with developers to load test and scale Azure services ahead of client application launch
• Work with developers to plan deployment of content to Azure, monitor performance of application, create automated system administration monitoring and alert systems and respond to interruption of service events for running service
• Support and restore hosting availability in event of interruption of service

Critical Skills:

• 5+ years of relevant development/operations experience on hosted service
• Working knowledge in C#, .Net 3.5/4.0, PowerShell & Azure
• General software design, development, analysis and debugging skills
• Strong understanding of service scalability especially in relation to performance, reliability and cost
• Comfortable with agile development practices
• Understanding of three-tier web platforms
• System performance tuning experience is a plus
• Experience building test automation from the ground up
• Strong cross-discipline communication skills
• Ability to stay focused during periods of substantial autonomy

Education/Experience:

• 5+ years hands-on operations or system engineering experience, with the most recent experience preferably in cloud/SaaS/PaaS/IaaS environment
• 4 Years College Education or equivalent work experience

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Senior Cloud Platform Software Engineer

Department:		R&D
Type:		Full-time
Location:		Sunnyvale, CA, USA or Seattle, WA, USA

 

Join a team of smart and hard-working professionals building enterprise-class software solutions for Identity and Access Management to applications and services based in the cloud. This is a profitable start-up with a customer base of over 3,000 organizations, including 40% of the Fortune 50. Here's an article about Centrify from one of our recent investors.

Centrify's historical focus has been to enable organizations to "do more with less" by embracing and extending an existing infrastructure — Microsoft Active Directory — to secure and manage systems and applications within a customer's on-premise data center that is becoming increasingly more heterogeneous due to a proliferation of Windows, Mac, Linux and UNIX systems. With the shift to cloud-based computing, organizations are finding they have to manage and secure this heterogeneous infrastructure that now spans to the pubic cloud. Centrify is securely extending IT control of account provisioning, de-provisioning and activity reporting to applications and services based in the cloud.

You must be an energetic self-starter with a desire to learn new things quickly who understands how to implement scalable, high-performance software.

Responsibilities:

• Deploy and operate large scale cloud infrastructure and application services
• Work closely with operations to maintain cloud services SLA
• Proactively define and expose metrics that can improve our services' performance, scalability, and availability
• Define and evangelize best-practices for cloud platform programming & usage
• Contribute to architectural & product design
• Develop unit test cases and perform comprehensive unit testing
• Handle routine system administration issues related to your systems and test systems

Critical Skills:

• Must have 2+ years experience in the architecture, design, implementation and management of a cloud infrastructure
• The ideal candidate will have 3- 5 years experience with C#, .Net 3.5/4.0 coding skills (ASP.NET MVC experience a plus)
• In-depth working knowledge with commercial cloud computing platforms (e.g. Azure Services Platform, Amazon Web Services, Rackspace Cloud) and integration with SaaS applications such as Salesforce, Google Apps, WebEx, NetSuite, Office365, SuccessFactors etc.
• Demonstrate working knowledge in two or more of the following areas:
• Knowledge of networking and security implementation and best practices
• Understanding of Active Directory details and/or administration
• Federated identity standards such as SAML2, OpenID, Oauth
• Virtualization and infrastructure management
• Database Management systems including traditional relational database as well as noSQL solutions
• Familiarity with general software development release lifecycle, source code management and defect management methodologies
• Demonstrate ability to complete highly detailed tasks with strict attention to detail, quality and timeliness. Strong organizational and self-management skills
• Excellent analytical and troubleshooting skills
• Excellent oral and written communication skills

Education/Experience:

• 5+ Years hands-on software development experience, with the most recent experience preferably in cloud/SaaS/PaaS/IaaS environment
• 4 Years College Education or equivalent work experience

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Senior Mobile Software Engineer

Department:		R&D
Type:		Full-time
Location:		Sunnyvale, CA, USA or Seattle, WA, USA

 

Join a team of smart and hard-working professionals building enterprise-class software solutions for Identity and Access Management to applications and services as well as mobile devices based in the cloud. This is a profitable start-up with a customer base of over 3,000 organizations, including 40% of the Fortune 50. Here's an article about Centrify from one of our recent investors.

Centrify's historical focus has been to enable organizations to "do more with less" by embracing and extending an existing infrastructure — Microsoft Active Directory — to secure and manage systems and applications within a customer's on-premise data center that is becoming increasingly more heterogeneous due to a proliferation of Windows, Mac, Linux and UNIX systems. With the proliferation of mobile devices such as iPhone, iPad and Android in the corporate world, organizations are finding they have to extend their IT infrastructure to include these devices as well. Centrify is offering a solution for account provisioning, de-provisioning, securing and managing mobile devices based on corporate policy.

You must be an energetic self-starter with a desire to learn new things quickly who understands how to implement scalable, high-performance software.

Responsibilities:

• Contribute to architectural design
• Participate in iterative product design
• Implement design with an eye toward maintainability, scalability, performance and quality
• Work with other developers, sharing code and tasks to meet product goals
• Diagnose and fix operational product issues
• Develop unit test cases and perform comprehensive unit testing
• Handle routine system administration issues related to your systems and test systems

Critical Skills:

• Must have 2 years+ experience in the design and development of applications for iOS and/or Android with demonstrated knowledge of iOS and/or Android SDK
• In-depth working knowledge of the iOS and/or Android OS internals and software stacks
• Extensive experience with object-oriented programming and design principles
• Fluency in C++/Objective-C/Java and development tools on iOS/Android
• Solid knowledge of networking and security implementation and best practices
• Familiarity with general software development release lifecycle, source code management and defect management methodologies
• Demonstrate ability to complete highly detailed tasks with strict attention to detail, quality and timeliness. Strong organizational and self-management skills
• Excellent analytical and troubleshooting skills
• Excellent oral and written communication skills

Education/Experience:

• 5+ Years hands-on software development experience, with the most recent experience in mobile environment
• 4 Years College Education or equivalent work experience

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Senior QA Engineer - Cloud & SaaS

Department:		R&D
Type:		Full-time
Location:		Sunnyvale, CA, USA

 

Join a team of smart and hard-working professionals building enterprise-class software solutions for Identity and Access Management to applications and services based in the cloud. This is a profitable start-up with a customer base of over 3,000 organizations, including 40% of the Fortune 50.

Centrify's historical focus has been to enable organizations to "do more with less" by embracing and extending an existing infrastructure — Microsoft Active Directory — to secure and manage systems and applications within a customer's on-premise data center that is becoming increasingly more heterogeneous due to a proliferation of Windows, Mac, Linux and UNIX systems. With the shift to cloud-based computing, organizations are finding they have to manage and secure this heterogeneous infrastructure that now spans to the pubic cloud. Centrify is securely extending IT control of account provisioning, de-provisioning and activity reporting to applications and services based in the cloud.

You must be an energetic self-starter with a desire to learn new things quickly who understands how to implement scalable, high-performance software.

Responsibilities:

• Collaborate with a cross-functional team to deliver Centrify's Software as a Service (SaaS) applications
• Devise overall test strategy, develop test plan and methodology, as well as make recommendations for appropriate testing tools
• Design, develop and execute test cases, using automation as much as possible
• Conduct load and scalability testing
• Provide timely testing updates as well as raise issues proactively before escalation
• Setup, configure and maintain test beds in a cloud environment
• Work with escalation engineering to reproduce and verify customer issues
• Act as the product champion and customer advocate

Critical Skills:

• Proven track record in testing
• Web services and web applications, as well as REST-based APIs
• Cloud and SaaS infrastructure solutions and services
• Working knowledge of scripting languages such as Perl, Python, and Ruby
• Solid operating systems fundamentals as well as strong network knowledge
• Experience with automation tools as well as load and stress tools
• Familiarity with general software development release lifecycle, source code management and defect management methodologies
• Demonstrate ability to complete highly detailed tasks with strict attention to detail, quality and timeliness. Strong organizational and self-management skills
• Excellent analytical and troubleshooting skills
• Excellent oral and written communication skills

Education/Experience:

• 10+ Years hands-on QA experience, with the most recent experience preferably in cloud/SaaS/PaaS/IaaS environment
• 4 Years College Education or equivalent work experience

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Senior QA Engineer - DirectControl

Department:		R&D
Type:		Full-time
Location:		Sunnyvale, CA, USA

 

Centrify is a profitable pre-IPO company with a customer base of over 3,000 organizations, including 40% of the Fortune 50. We are looking for an individual with deep experience in testing complex environments to be a key QA member in our flagship product, Centrify DirectControl.

Centrify DirectControl centralizes authentication and privileged user access across disparate systems and applications by extending Active Directory-based authentication, enabling use of single sign-on and control of users and machines via group policies. With DirectControl, enterprises can easily migrate and manage complex UNIX-based environments, rapidly consolidate identities into a single directory, as well as organize granular access and simplify administration.

A successful candidate must have excellent analytical and troubleshooting skills and be able to juggle and deliver multiple assignments to completion in high pressure situations. The candidate should have a strong background with several UNIX or Linux platforms - including setup, configuration and typical administrative operations. Fluency in at least one scripting language and/or experience with UI automation is expected. Exposure to working in a multi-site engineering environment is a plus.

Responsibilities:

• Be the go-to product expert and act as a customer advocate within the organization
• Work extensively with escalation engineering to be able to reproduce and verify customer issues
• Work with both Development and Product teams to thoroughly understand the product's functionalities
• Write test requirements, test plans and design test cases for functional testing
• Implement and execute functional testing using automation as much as possible
• Report and track bugs/issues found by providing detailed description and relevant log information
• Facilitate QA process across multi-site engineering environment
• Design and set up test environments

Critical Skills:

• Excellent analytical and troubleshooting skills
• Self-starter with the ability to work with little supervision in an extremely fast-paced environment
• Demonstrate ability to complete highly detailed tasks with strict attention to quality, completeness and timeliness
• Strong organizational and self-management skills
• Familiarity with the setup, administration and operation of several UNIX/Linux operating systems is desirable
• Fluency in at least one scripting language such as Shell, Python, Ruby or TCL
• Excellent oral and written communication skills

Desireable Skills

• Strong experience testing security software solutions, preferably in identity management and access control
• Knowledge of Microsoft Active Directory and have the skills to setup and configure such an environment

Education/Experience:

• 10+ Years of industry experience
• 4 year degree or equivalent work experience

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Senior QA Engineer - Mobile

Department:		R&D
Type:		Full-time
Location:		Sunnyvale, CA, USA

 

Join a team of smart and hard-working professionals building enterprise-class software solutions for Identity and Access Management to applications and services as well as mobile devices based in the cloud. This is a profitable start-up with a customer base of over 3,000 organizations, including 40% of the Fortune 50.

Centrify's historical focus has been to enable organizations to "do more with less" by embracing and extending an existing infrastructure — Microsoft Active Directory — to secure and manage systems and applications within a customer's on-premise data center that is becoming increasingly more heterogeneous due to a proliferation of Windows, Mac, Linux and UNIX systems. With the proliferation of mobile devices such as iPhone, iPad and Android in the corporate world, organizations are finding they have to extend their IT infrastructure to include these devices as well. Centrify is offering a solution for account provisioning, de-provisioning, securing and managing mobile devices based on corporate policy.

You must be an energetic self-starter with a desire to learn new things quickly who understands how to implement scalable, high-performance software.

Responsibilities:

• Collaborate with a cross-functional team to deliver Centrify's applications in the mobile space
• Devise overall test strategy, develop test plan and methodology, as well as make recommendations for appropriate testing tools
• Design, develop and execute test cases, using automation as much as possible
• Conduct load and scalability testing
• Provide timely testing updates as well as raise issues proactively before escalation
• Setup, configure and maintain test beds in a cloud environment
• Work with escalation engineering to reproduce and verify customer issues
• Act as the product champion and customer advocate

Critical Skills:

• Proven track record in testing iOS and Android on a system level
• Working knowledge of scripting languages such as Perl, Python, and Ruby
• Solid operating systems fundamentals as well as strong network knowledge
• Experience with automation tools as well as load and stress tools
• Familiarity with general software development release lifecycle, source code management and defect management methodologies
• Demonstrate ability to complete highly detailed tasks with strict attention to detail, quality and timeliness. Strong organizational and self-management skills
• Excellent analytical and troubleshooting skills
• Excellent oral and written communication skills

Education/Experience:

• 10+ Years hands-on QA experience, with the most recent experience preferably in mobile environment
• 4 Years College Education or equivalent work experience

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Senior SaaS Application Engineer

Department:		R&D
Type:		Full-time
Location:		Sunnyvale, CA, USA or Seattle, WA, USA

 

Join a team of smart and hard-working professionals building enterprise-class software solutions for Identity and Access Management to applications and services based in the cloud. This is a profitable start-up with a customer base of over 3,000 organizations, including 40% of the Fortune 50. Here's an article about Centrify from one of our recent investors.

Centrify's historical focus has been to enable organizations to "do more with less" by embracing and extending an existing infrastructure — Microsoft Active Directory — to secure and manage systems and applications within a customer's on-premise data center that is becoming increasingly more heterogeneous due to a proliferation of Windows, Mac, Linux and UNIX systems. With the shift to cloud-based computing, organizations are finding they have to manage and secure this heterogeneous infrastructure that now spans to the pubic cloud. Centrify is securely extending IT control of account provisioning, de-provisioning and activity reporting to applications and services based in the cloud.

You must be an energetic self-starter with a desire to learn new things quickly who understands how to implement scalable, high-performance software.

Responsibilities:

• Participate in iterative product design
• Implement design with an eye toward supportability, maintainability, scalability, performance and quality
• Work with other developers, sharing code and tasks to meet product goals
• Develop unit test cases and perform comprehensive unit testing
• Deploy large scale cloud infrastructure and application services
• Handle routine support, maintenance, and customer issues related to the product
• Contribute to architectural & product design

Critical Skills:

• Extensive experience with object-oriented programming and design
• Fluency in C#, Java, or C++ programming language
• Extensive experience with server side technologies (.NET 3.5/4.0 coding skills highly desired)
• In-depth working knowledge of commercial cloud computing platforms (e.g. Azure Services Platform, Amazon Web Services, Rackspace Cloud)
• Demonstrate working knowledge in the following areas:
• authentication standards SPNEGO, SAML, OpenID, and OAuth
• Kerberos and NTLM
• Active Directory and/or LDAP
• Database Management systems including traditional relational database as well as noSQL solutions
• Experience in integration with SaaS applications such as Salesforce, Google Apps, WebEx, NetSuite, Office365, SuccessFactors etc.
• Javascript, AJAX experience a plus
• Familiarity with general software development release lifecycle, source code management and defect management methodologies
• Demonstrate ability to complete highly detailed tasks with strict attention to detail, quality and timeliness. Strong organizational and self-management skills
• Excellent analytical and troubleshooting skills
• Excellent oral and written communication skills

Education/Experience:

• 5+ Years hands-on software development experience, with the most recent experience preferably in cloud/SaaS/PaaS/IaaS environment
• 4 Years College Education or equivalent work experience

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Senior Software Engineer - Management Tool

Department:		R&D
Type:		Full-time
Location:		Sunnyvale, CA, USA or Seattle, WA, USA

 

Join a team of smart and hard-working professionals building enterprise-grade SaaS & mobile applications. This is a profitable start-up with a customer base of over 3,000 organizations, including 40% of the Fortune 50. Here's an article about Centrify from one of our recent investors.

Centrify's historical focus has been to enable organizations to secure and manage systems and applications within a customer's on-premise data center that is becoming increasingly more heterogeneous due to a proliferation of Windows, Mac, Linux and UNIX systems. With the shift to cloud-based computing and more mobile form factors, organizations are finding they have to manage and secure this heterogeneous infrastructure that now spans to the pubic cloud. Centrify is securely extending IT control of account provisioning, de-provisioning and activity reporting to applications and services based in the cloud.

You must be an energetic self-starter with a desire to learn new things quickly who understands how to implement scalable, high-performance services.

Responsibilities:

• Implement UI design with an eye toward usability & component reusability
• Ensure a highly functional & consistent user experience by addressing UI issues that arise from cross browser & different form factors
• Participate in creating an UI framework, develop tools & libraries to boost productivity for other teams
• Work with other developers, sharing code and tasks to meet product goals
• Diagnose and fix operational product issues
• Develop unit test cases and perform comprehensive unit testing
• Handle routine system administration issues related to your systems and test systems

Critical Skills:

• Expertise in web technologies including HTML,CSS, Javascript, JSON & AJAX.
• Experience with Ajax (e.g. GWT) & JavaScript frameworks (e.g. jQuery, DOJO), knowledge of HTML5 a plus.
• Demonstrated passion for user experience design and improving usability
• Experience translating design mockups and prototypes into working application designs
• Proficiency with REST-based APIs, hands-on experience with XML parsers and schema
• Expert-level understanding of object-oriented programming and design principles
• Knowledge of cloud computing technology and/or mobile application development is a plus
• Fluency in C++/C#/Java
• Familiarity with general software development release lifecycle, source code management and defect management methodologies
• Demonstrate ability to complete highly detailed tasks with strict attention to detail, quality and timeliness. Strong organizational and self-management skills
• Excellent analytical and troubleshooting skills
• Excellent oral and written communication skills

Education/Experience:

• 5-7+ years of experience in software engineering with an emphasis on UI
• Bachelor's degree - preferably in computer science or a similar degree

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Senior Software Engineer - Windows

Department:		R&D
Type:		Full-time
Location:		Sunnyvale, CA, USA

 

Join a team building the next generation enterprise-class software solution on Identity and Access Management in a mixed Linux/UNIX, Apple iOS and Microsoft Windows environment. This is a profitable start-up with a customer base of over 2,500 organizations, including 40% of the Fortune 50. It is a wonderful opportunity to work with a bunch of smart and hard-working professionals.

You must be an energetic, self-starter with a desire to learn new things quickly. A successful candidate needs to be able to understand and implement scalable and high-performance software and have a track record of working with ground breaking technologies.

Responsibilities:

• Contribute to architectural design
• Participate in iterative design and final-product design
• Implement design with emphasis on quality, supportability, maintainability, scalability and performance
• Develop unit test cases and perform comprehensive unit testing
• Diagnose and fix product issues found internally or in the field
• Handle routine system administration issues related to your systems and test systems

Critical Skills:

• In-depth knowledge of object-oriented concepts, programming and systems design
• Expertise in C# or C++ programming languages as well as .NET technology
• Extensive experience with COM, ActiveX, Win32, MFC and multithreading programming
• Strong database experience with MS SQL Server 2005 and/or SQL Server 2008
• Demonstrate mastery of Visual C++, LINQ, and other Windows development tools
• Knowledge of MMC, WPF and WCF are added advantages
• Understanding of Active Directory internals and/or administration is a plus
• Some background in data streaming would be a bonus
• Familiarity with Linux/UNIX internals and operations is helpful
• Demonstrate ability to complete highly detailed tasks with attention to quality, completeness and timeliness
• Strong organizational and self-management skills
• Excellent oral and written communication skills
• Excellent analytical and troubleshooting skills

Education/Experience:

• 10+ Years hands-on software development experience, 5+ years must be in Windows development
• 4 Years College Education or equivalent work experience

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Technical Author

Department:		R&D
Type:		Full-time
Location:		Sunnyvale, CA, USA

 

The Centrify technical publications team is based in Sunnyvale and consists of experienced and technically adept writers, with a passion for communication and technology, who work directly with the product and field teams to deliver technical documentation that describes complex products in a natural and intuitive way. We are looking for a seasoned technical writer to join the team and help document our award winning enterprise security software suite; if you are articulate, literate, technical, creative and passionate about your work, we want to talk with you!

Responsibilities:

• Work with engineering and field teams to design and write administrator guides, installation guides, online help and developer SDK documentation
• Take ownership of a section of Centrify's technical documentation set and manage it through the entire documentation / media life cycle
• Help plan the re-architecting from traditional text based content to new and more effective media delivery via the Web
• Learn, use and help improve our style standards

Qualifications:

• Bachelor's degree or equivalent experience
• Excellent writing, grammatical and spoken communication skills
• Analytical and organized, excellent time manager
• 6+ years of technical writing experience with computer-related companies
• 3+ years experience writing documentation for enterprise computer software
• Proven ability to learn complex software applications quickly and explain them clearly
• Ability to gather requirements and domain knowledge one-on-one with developers
• Familiarity with UNIX/Linux or Windows. Experience with both is a plus
• Experience with Framemaker
• Experience with WebWorks a plus
• Experience delivering technical content via a Web / HTML model
• Familiarity with Perforce and Bugzilla

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Technical Author (Editor)

Department:		R&D
Type:		Full-time
Location:		Sunnyvale, CA, USA

 

The Centrify technical publications team is based in Sunnyvale and consists of experienced and technically adept writers, with a passion for communication and technology, who work directly with the product and field teams to deliver technical documentation that describes complex products in a natural and intuitive way. We are looking for an editor to join the team and drive the consistency of style and terminology for our award winning enterprise security software suite; if you are articulate, literate, technical, creative and passionate about your work, we want to talk with you!

Responsibilities:

• Write and edit content that meets project goals and end user needs
• Learn, take ownership and, in collaboration with other writers, create consistency in the style of our documentation
• Consulting with corporate marketing, ensure content complies with evolving corporate standards
• Work with product management to ensure content and design meets business needs
• Review and edit knowledgebase articles created by Centrify support
• Help plan the re-architecting from traditional text based content to new and more effective media delivery via the Web

Qualifications:

• Bachelor's degree or equivalent experience
• Excellent writing, editing and proofreading skills
• Analytical and organized, excellent time manager
• 2+ years as an editor of technical content with computer-related companies
• 6+ years of technical writing experience with computer-related companies
• 3+ years' experience writing documentation for enterprise computer software
• Proven ability to learn complex software applications quickly and explain them clearly
• Ability to gather requirements and domain knowledge one-on-one with developers
• Familiarity with UNIX/Linux or Windows. Experience with both is a plus
• Experience with Framemaker
• Experience with WebWorks a plus
• Experience delivering technical content via a Web / HTML model
• Familiarity with Perforce and Bugzilla

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Regional Channel Manager - Central Region

Department:		Sales
Type:		Full-time
Location:		Chicago, IL, USA or Minneapolis, MN, USA or Kansas City, KS, USA or Dallas, TX, USA

 

You must have channel management experience working with security focused Value Added Resellers in the Central region of North America. Previous employment in a channel management capacity in the areas security software, identity management, or infrastructure technologies is preferred. Candidates who have worked for large technology vendors, as well as privately held companies are ideal.

Responsibilities:

• Qualify, recruit, and sign new partners to increase the number of resellers within region necessary to reach revenue targets. Channel Partners are defined as Value Added Reseller (VARs), Systems Integrators (SIs), Fulfillment, and Consulting partners.
• Grow revenue contribution from resellers through building awareness and attention to our products and channel programs, and through assisting in closing business. This includes regular sales meeting with end user customers with partner, and providing forecast of sales opportunities to Centrify management.
• Work with Regional Territory Managers, Inside Sales team and Senior Engineer's to target and grow revenue in specific resellers who are showing dedication to Centrify products.
• Be responsible for Field Marketing activities related to channel partners and their marketing activities. Activities such as seminars, webinars, email campaigns, and utilizing market development funds for the best possible return.
• Create business plan for GoTo partners within region to focus on how revenue and attention to Centrify will grow within defined period of time (quarter, year, etc).
• Meet with Partner Management level to gain level of commitment for further resources to improve Centrify presence within reselling organization, and provide Centrify roadmap on product and company direction.

Requirements:

• 4-6 years in channel management with software or hardware vendor.
• Knowledge of networking.
• Experience with end user sales of enterprise solutions is a plus.
• Candidate must be able to work with a variety of sizes of resellers within the region.

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Regional Sales Manager - EMEA North (UK and Nordics)

Department:		Sales
Type:		Full-time
Location:		Bracknell, UK

 

You must have an enterprise software or services sales background. Experience previously selling security software, identity management, or infrastructure technologies is preferred. Candidates who have worked for large technology vendors, as well as privately held companies are preferred. The selected candidate will have successfully sold to Fortune 1000 customers in the territory.

Responsibilities:

• Develop and execute sales/business plans to achieve quarterly sales/business objectives.
• Create and implement account strategy, including developing and maintaining relationships with key decision makers.
• Must be able to deliver value propositions to IT management as well as VP and C-level business management.
• Recognize customer business problems and drive/influence resources to address opportunities.
• Major focus on identifying and qualifying new opportunities using the telephone and/or web demonstrations to improve market coverage, increase market share, and grow revenue.
• Implement sales/marketing tactics and programs in order to meet or exceed assigned territory objectives.
• Act as a liaison between Centrify and customers and develop a team selling approach with pre-sales technical specialists and the customer service organization.
• Assist with channel partner recruitment, training and on-going support.
• Provide accurate and timely reports/forecasts.

Requirements:

• Five to seven years quota-carrying software sales experience.
• Proven successful track record with annual quotas for the past five years.
• Strong prospecting, qualifying, closing and managing skills.
• Successful candidates will have experience in managing complex sales cycles.
• Familiarity with security, systems management and networking software products for both unix and windows markets.
• Strong written and oral communication skills, including cold calls, proposal preparation, and presentation skills.
• Executive selling and negotiating skills.
• Must have energy, drive, commitment and passion.
• Goals-oriented, team player, ability to delegate to pre-sales and post-sales.
• Ability to work in a fast-paced environment.
• Be comfortable selling in a hybrid selling environment, where both direct and indirect approaches are used.
• Creative deal-making skills.
• Detail and results oriented.
• Demonstrate a high level of self-motivation, commitment and activity to attain corporate and personal goal.
• Travel required.
• Prior use of CRM applications (Siebel, Salesforce.com, etc.) and Microsoft applications such as Word/Excel/Outlook/etc.
• Undergraduate degree.

Preferred:

• Successful completion of a corporate sales training program is highly desirable.
• Early stage experience.

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Regional Sales Manager - Latin America

Department:		Sales
Type:		Full-time
Location:		Latin America or Sunnyvale, CA, USA

 

You must have an enterprise software or services sales background. Experience previously selling security software, identity management, or infrastructure technologies is preferred. Candidates who have worked for large technology vendors, as well as privately held companies are preferred. The selected candidate will have successfully sold to Fortune 1000 customers in the territory.

Responsibilities:

• Develop and execute sales/business plans to achieve quarterly sales/business objectives
• Create and implement account strategy, including developing and maintaining relationships with key decision makers
• Must be able to deliver value propositions to IT management as well as VP and C-level business management
• Recognize customer business problems and drive/influence resources to address opportunities
• Major focus on identifying and qualifying new opportunities using the telephone and/or web demonstrations to improve market coverage, increase market share, and grow revenue
• Implement sales/marketing tactics and programs in order to meet or exceed assigned territory objectives
• Act as a liaison between Centrify and customers and develop a team selling approach with pre-sales technical specialists and the customer service organization
• Assist with channel partner recruitment, training and on-going support
• Provide accurate and timely reports/forecasts

Requirements

• Five to seven years quota-carrying software sales experience
• Proven successful track record with annual quotas for the past five years
• Strong prospecting, qualifying, closing and managing skills
• Successful candidates will have experience in managing complex sales cycles
• Familiarity with security, systems management and networking software products for both unix and windows markets
• Strong written and oral communication skills, including cold calls, proposal preparation, and presentation skills
• Executive selling and negotiating skills
• Must have energy, drive, commitment and passion
• Goals-oriented, team player, ability to delegate to pre-sales and post-sales
• Ability to work in a fast-paced environment
• Be comfortable selling in a hybrid selling environment, where both direct and indirect approaches are used
• Creative deal-making skills
• Detail and results oriented
• Demonstrate a high level of self-motivation, commitment and activity to attain corporate and personal goal
• Travel required
• Prior use of CRM applications (Siebel, Salesforce.com, etc.) and Microsoft applications such as Word/Excel/Outlook/etc.
• Undergraduate degree

Preferred

• Successful completion of a corporate sales training program is highly desirable
• Early stage experience

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Regional Sales Manager - Southeast

Department:		Sales
Type:		Full-time
Location:		Atlanta, GA, USA

 

You must have an enterprise software or services sales background. Experience previously selling security software, identity management, or infrastructure technologies is preferred. Candidates who have worked for large technology vendors, as well as privately held companies are preferred. The selected candidate will have successfully sold to Fortune 1000 customers in the territory.

Responsibilities:

• Develop and execute sales/business plans to achieve quarterly sales/business objectives
• Create and implement account strategy, including developing and maintaining relationships with key decision makers
• Must be able to deliver value propositions to IT management as well as VP and C-level business management
• Recognize customer business problems and drive/influence resources to address opportunities
• Major focus on identifying and qualifying new opportunities using the telephone and/or web demonstrations to improve market coverage, increase market share, and grow revenue
• Implement sales/marketing tactics and programs in order to meet or exceed assigned territory objectives
• Act as a liaison between Centrify and customers and develop a team selling approach with pre-sales technical specialists and the customer service organization
• Assist with channel partner recruitment, training and on-going support
• Provide accurate and timely reports/forecasts

Requirements:

• Five to seven years quota-carrying software sales experience
• Proven successful track record with annual quotas for the past five years
• Strong prospecting, qualifying, closing and managing skills
• Successful candidates will have experience in managing complex sales cycles
• Familiarity with security, systems management and networking software products for both unix and windows markets
• Strong written and oral communication skills, including cold calls, proposal preparation, and presentation skills
• Executive selling and negotiating skills
• Must have energy, drive, commitment and passion
• Goals-oriented, team player, ability to delegate to pre-sales and post-sales
• Ability to work in a fast-paced environment
• Be comfortable selling in a hybrid selling environment, where both direct and indirect approaches are used
• Creative deal-making skills
• Detail and results oriented
• Demonstrate a high level of self-motivation, commitment and activity to attain corporate and personal goal
• Travel required
• Prior use of CRM applications (Siebel, Salesforce.com, etc.) and Microsoft applications such as Word/Excel/Outlook/etc.
• Undergraduate degree

Preferred:

• Successful completion of a corporate sales training program is highly desirable
• Early stage experience

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Sales Operations - Maintenance Renewals Representative

Department:		Sales
Type:		Full-time
Location:		Sunnyvale, CA, USA

 

The Sales Operations Representative is responsible for sales order management, renewals management and processing. This individual will need to leverage strong relationship building and communication skills to maintain regular contact with customers and consistently maintain high maintenance renewal rates. Additional experience working with contracts, channel partners and territory-based sales teams is highly desirable.

Duties/Responsibilities:

Salesforce.com Administration:

• Develop processes and procedures that optimize customer retention.
• Maintain renewals, opportunities and contracts.
• Develop necessary dashboards and reports.

Order Management:

• Prepare orders for processing through Accounting.
• Track orders/sales.
• Track license keys.
• Identify Order Management Best Practices.

Renewals:

• Identify upcoming renewals.
• Prepare and send estimates and quotes.
• Follow up on quotes.
• Prepare partner list of end users with expiration dates and associated quotes.
• Track and monitor progress; maintain rolling 60-90 day quote distribution.
• Maintain a dashboard.

Contracts/NDAs:

• Set up and monitor maintenance contracts on new and renewal orders.

Qualifications:

• 2+ years' experience in sales operations-related positions required, preferably with a software company.
• Salesforce.com administrator experience preferred.
• Order management or maintenance renewal experience.
• Experience implementing business processes.
• Demonstrated analytical skills.
• Proven oral and written communication skills.
• Strong work ethic, ability to adapt to rapidly-changing environments.
• Knowledge of Microsoft Office applications.

Education:

• College degree preferred.

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Sales Operations Representative

Department:		Sales
Type:		Full-time
Location:		Sunnyvale, CA, USA

 

The Sales Operations Representative is responsible for sales order management, renewals management and processing. This individual will need to leverage strong relationship building and communication skills to maintain regular contact with customers and consistently maintain high maintenance renewal rates. Additional experience working with contracts, channel partners and territory-based sales teams is highly desirable.

Duties/Responsibilities:

Salesforce.com Administration:

• Develop processes and procedures that optimize customer retention
• Maintain renewals, opportunities and contracts
• Develop necessary dashboards and reports

Order Management:

• Prepare orders for processing through Accounting
• Track orders/sales
• Track license keys
• Identify Order Management Best Practices

Renewals:

• Identify upcoming renewals
• Prepare and send estimates and quotes
• Follow up on quotes
• Prepare partner list of end users with expiration dates and associated quotes
• Track and monitor progress; maintain rolling 60-90 day quote distribution
• Maintain a dashboard

Contracts/NDAs:

• Set up and monitor maintenance contracts on new and renewal orders

Job Qualifications:

• 2+ years' experience in sales operations-related positions required, preferably with a software company
• Salesforce.com administrator experience preferred
• Order management or maintenance renewal experience
• Experience implementing business processes
• Demonstrated analytical skills
• Proven oral and written communication skills
• Strong work ethic, ability to adapt to rapidly-changing environments
• Knowledge of Microsoft Office applications

Education:

• College degree preferred

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Inside Sales Representative Manager

Department:		Sales
Type:		Full-time
Location:		Sunnyvale, CA, USA

 

The Inside Sales Manager's primary role is to maximize sales through coaching, training and managing Inside Sales Representatives. The primary focus is aimed at sales opportunities and accounts, and is achieved by collaborating with direct prospects, customers and partners to identify, develop, accelerate, up-sell and close transactions. It is expected that this role will increase deal win rates as well as accelerate time to close. We are looking for individuals who have a passion for winning and a proven track record of success selling enterprise security software solutions.

To qualify for this position, you must have inside sales management experience and an enterprise software or services sales background. Experience previously selling security software, identity management, or infrastructure technologies is preferred. Candidates who have worked for large technology vendors, as well as privately held companies are preferred. The selected candidate will have successfully worked with medium size to Fortune 1000 customers.

Responsibilities

• Supervise, train, mentor, coach, motive, energize and push the inside sales team to exceed sales goals.
• Actively engage with the inside sales team and their prospects and customers.
• Facilitate positive, productive collaboration among territory team members, i.e. outside sales manager, systems engineer, channel manager and inside sales representative.
• Assist with and/or prepare accurate written sales quotes, proposals, RFPs/RFIs, etc.

Essential Job Qualifications:

• Minimum 3-5 years' proven success managing an Insides Sales team.
• Security industry experience.
• Self-motivation with the personal flexibility to adapt to, and prioritize, competing demands for time and attention.
• Excellent planning/organization, time management and communication (verbal & written) skills; proven sales and negotiating skills.
• The ability to be accountable, to ask for assistance when needed and to accept mentoring.
• Salesforce.com experience (and expertise); facile with reporting and data analysis.
• Skill at using various performance metrics to optimize selling activity and sales success.
• Proven ability to close complex sales with multiple decision makers.
• Sales- and Customer-driven with a strong desire to win.
• Superior attention to detail and excellent problem solving skills.
• Willingness to work a flexible schedule to support clients in other time zones.
• Proficient with WebEx and Microsoft Office.

Preferred Job Qualifications:

• Channel sales experience is a plus.
• Training in (or commensurate experience with) sales negotiation.
• Training in sales team management, motivation and mentoring.
• Successful completion of a corporate sales training program.
• Early stage experience.

Education:

• Preferred - Bachelor's degree (or higher) with a focus on Business, Sales Management, etc.

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Senior Inside Sales Representative

Department:		Sales
Type:		Full-time
Location:		Sunnyvale, CA, USA

 

The Senior Inside Sales Representative (ISR) is responsible for prospecting, penetrating target accounts, expanding product sales within the installed base, and closing smaller sales. The ISR works as part of a territory team with outside territory manager and a variety of resellers/partners. This individual must understand prospect/customer environment from both business and technical perspectives and relate those to Centrify's solutions. Experience with solution selling in the security software space is highly desirable.

Duties/Responsibilities:

Lead Generation:

• Follow-up and qualify inbound leads
• Research companies and contacts for cold call lists using historical lead information, company web site, articles
• Outbound cold calling to target accounts
• Work with Marketing to follow up on specific campaigns
• Set appointments with key decision makers at prospect accounts

Build Pipeline

• Qualify and nurture leads into opportunities
• Nurture early-stage opportunities through the sales cycle
• Schedule, facilitate, and introduce demos and meetings
• Qualify, enter into pipeline, and close small deals

Expand Existing Customer Sales

• Check in on status following new sales and qualify for additional opportunities
• Routinely check in on customer satisfaction and to qualify for additional product/service sales

Partner Enablement:

• Pass and monitor leads and opportunities
• Assist with end-user engagement
• Help partner understand and articulate Centrify value proposition and positioning

Outside Territory Support:

• Coordinate meetings and schedules
• Prepare and send quotes and other collateral materials
• Prepare final documentation to book sales

Reporting:

• Track and manage leads, opportunities, and customers through salesforce.com
• Report on sales activity, sales forecasts and other quantifiable sales objective measurements

Job Qualifications:

• 5+ years of experience with software sales, preferably in the security market
• Proven oral and written communication skills
• Strong work ethic, ability to adapt to rapidly-changing environments
• Proficiency with WebEx and Salesforce.com
• Knowledge of Microsoft Office applications
• Easily adaptable to a fast-paced environment
• Proven ability to generate pipeline and close sales

Education:

• College degree in business desirable, equal professional experience acceptable

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Senior Inside Sales Representative - Australia

Department:		Sales
Type:		Full-time
Location:		Australia

 

The Senior Inside Sales Representative (ISR) is responsible for prospecting, penetrating target accounts, expanding product sales within the installed base, and closing smaller sales. The Sr. ISR works as part of a territory team with outside territory manager and a variety of resellers/partners. This individual must understand prospect/customer environment from both business and technical perspectives and relate those to Centrify's solutions. Experience with solution selling in the security software space is highly desirable.

Duties/Responsibilities:

Lead Generation:

• Follow-up and qualify inbound leads
• Research companies and contacts for cold call lists using historical lead information, company web site, articles
• Outbound cold calling to target accounts
• Work with Marketing to follow up on specific campaigns
• Set appointments with key decision makers at prospect accounts

Build Pipeline:

• Qualify and nurture leads into opportunities
• Nurture early-stage opportunities through the sales cycle
• Schedule, facilitate, and introduce demos and meetings
• Qualify, enter into pipeline, and close small deals

Expand Existing Customer Sales:

• Check in on status following new sales and qualify for additional opportunities
• Routinely check in on customer satisfaction and to qualify for additional product/service sales

Partner Enablement:

• Pass and monitor leads and opportunities
• Assist with end-user engagement
• Help partner understand and articulate Centrify value proposition and positioning

Outside Territory Support:

• Coordinate meetings and schedules
• Prepare and send quotes and other collateral materials
• Prepare final documentation to book sales

Reporting:

• Track and manage leads, opportunities, and customers through salesforce.com
• Report on sales activity, sales forecasts and other quantifiable sales objective measurements

Job Qualifications:

• 5+ years of experience with software sales, preferably in the security market
• Proven oral and written communication skills
• Strong work ethic, ability to adapt to rapidly-changing environments
• Proficiency with WebEx and Salesforce.com
• Knowledge of Microsoft Office applications
• Easily adaptable to a fast-paced environment
• Proven ability to generate pipeline and close sales

Education:

• College degree in business desirable, equal professional experience acceptable

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Senior Inside Sales Representative - EMEA North (UK and Nordics)

Department:		Sales
Type:		Full-time
Location:		Bracknell, UK

 

The Senior Inside Sales Representative (ISR) is responsible for prospecting, penetrating target accounts, expanding product sales within the installed base, and closing smaller sales. The Sr. ISR works as part of a territory team with outside territory manager and a variety of resellers/partners. This individual must understand prospect/customer environment from both business and technical perspectives and relate those to Centrify's solutions. Experience with solution selling in the security software space is highly desirable.

Duties/Responsibilities:

Lead Generation:

• Follow-up and qualify inbound leads.
• Research companies and contacts for cold call lists using historical lead information, company web site, articles.
• Outbound cold calling to target accounts.
• Work with Marketing to follow up on specific campaigns.
• Set appointments with key decision makers at prospect accounts.

Build Pipeline:

• Qualify and nurture leads into opportunities.
• Nurture early-stage opportunities through the sales cycle.
• Schedule, facilitate, and introduce demos and meetings.
• Qualify, enter into pipeline, and close small deals.

Expand Existing Customer Sales:

• Check in on status following new sales and qualify for additional opportunities.
• Routinely check in on customer satisfaction and to qualify for additional product/service sales.

Partner Enablement:

• Pass and monitor leads and opportunities.
• Assist with end-user engagement.
• Help partner understand and articulate Centrify value proposition and positioning.

Outside Territory Support:

• Coordinate meetings and schedules.
• Prepare and send quotes and other collateral materials.
• Prepare final documentation to book sales.

Reporting:

• Track and manage leads, opportunities, and customers through salesforce.com.
• Report on sales activity, sales forecasts and other quantifiable sales objective measurements.

Qualifications:

• 5+ years of experience with software sales, preferably in the security market.
• Proven oral and written communication skills.
• Strong work ethic, ability to adapt to rapidly-changing environments.
• Proficiency with WebEx and Salesforce.com.
• Knowledge of Microsoft Office applications.
• Easily adaptable to a fast-paced environment.
• Proven ability to generate pipeline and close sales.

Education:

• College degree in business desirable, equal professional experience acceptable.

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Senior Inside Sales Representative - Federal

Department:		Sales
Type:		Full-time
Location:		Sunnyvale, CA, USA

 

The Senior Federal Inside Sales Representative (ISR) is responsible for prospecting, penetrating target accounts, expanding product sales within the installed base, and closing smaller sales. The ISR works as part of a territory team with outside territory manager and a variety of resellers/partners. This individual must understand prospect/customer environment from both business and technical perspectives and relate those to Centrify's solutions. Experience with solution selling in the security software space is highly desirable. Prior experience in the Federal market is as well.

Duties/Responsibilities:

Lead Generation:

• Follow-up and qualify inbound leads
• Research companies and contacts for cold call lists using historical lead information, company web site, articles
• Outbound cold calling to target accounts
• Work with Marketing to follow up on specific campaigns
• Set appointments with key decision makers at prospect accounts

Build Pipeline

• Qualify and nurture leads into opportunities
• Nurture early-stage opportunities through the sales cycle
• Schedule, facilitate, and introduce demos and meetings
• Qualify, enter into pipeline, and close small deals

Expand Existing Customer Sales

• Check in on status following new sales and qualify for additional opportunities
• Routinely check in on customer satisfaction and to qualify for additional product/service sales

Partner Enablement:

• Pass and monitor leads and opportunities
• Assist with end-user engagement
• Help partner understand and articulate Centrify value proposition and positioning

Outside Territory Support:

• Coordinate meetings and schedules
• Prepare and send quotes and other collateral materials
• Prepare final documentation to book sales

Reporting:

• Track and manage leads, opportunities, and customers through salesforce.com
• Report on sales activity, sales forecasts and other quantifiable sales objective measurements

Job Qualifications:

• 5+ years of experience with software sales, preferably in the security market
• Prior experience in the Federal market
• Proven oral and written communication skills
• Strong work ethic, ability to adapt to rapidly-changing environments
• Proficiency with WebEx and Salesforce.com
• Knowledge of Microsoft Office applications
• Easily adaptable to a fast-paced environment
• Proven ability to generate pipeline and close sales

Education:

• College degree in business desirable, equal professional experience acceptable

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Senior Inside Sales Representative - Northeast (New England/Canada)

Department:		Sales
Type:		Full-time
Location:		Sunnyvale, CA, USA

 

The Senior Inside Sales Representative (ISR) is responsible for prospecting, penetrating target accounts, expanding product sales within the installed base, and closing smaller sales. The Sr. ISR works as part of a territory team with outside territory manager and a variety of resellers/partners. This individual must understand prospect/customer environment from both business and technical perspectives and relate those to Centrify's solutions. Experience with solution selling in the security software space is highly desirable.

Duties/Responsibilities:

Lead Generation:

• Follow-up and qualify inbound leads
• Research companies and contacts for cold call lists using historical lead information, company web site, articles
• Outbound cold calling to target accounts
• Work with Marketing to follow up on specific campaigns
• Set appointments with key decision makers at prospect accounts

Build Pipeline:

• Qualify and nurture leads into opportunities
• Nurture early-stage opportunities through the sales cycle
• Schedule, facilitate, and introduce demos and meetings
• Qualify, enter into pipeline, and close small deals

Expand Existing Customer Sales:

• Check in on status following new sales and qualify for additional opportunities
• Routinely check in on customer satisfaction and to qualify for additional product/service sales

Partner Enablement:

• Pass and monitor leads and opportunities
• Assist with end-user engagement
• Help partner understand and articulate Centrify value proposition and positioning

Outside Territory Support:

• Coordinate meetings and schedules
• Prepare and send quotes and other collateral materials
• Prepare final documentation to book sales

Reporting:

• Track and manage leads, opportunities, and customers through salesforce.com
• Report on sales activity, sales forecasts and other quantifiable sales objective measurements

Job Qualifications:

• 5+ years of experience with software sales, preferably in the security market
• Proven oral and written communication skills
• Strong work ethic, ability to adapt to rapidly-changing environments
• Proficiency with WebEx and Salesforce.com
• Knowledge of Microsoft Office applications
• Easily adaptable to a fast-paced environment
• Proven ability to generate pipeline and close sales

Education:

• College degree in business desirable, equal professional experience acceptable

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Senior Inside Sales Representative - West Coast

Department:		Sales
Type:		Full-time
Location:		Sunnyvale, CA, USA

 

The Senior Inside Sales Representative (ISR) is responsible for prospecting, penetrating target accounts, expanding product sales within the installed base, and closing smaller sales. The Sr. ISR works as part of a territory team with outside territory manager and a variety of resellers/partners. This individual must understand prospect/customer environment from both business and technical perspectives and relate those to Centrify's solutions. Experience with solution selling in the security software space is highly desirable.

Duties/Responsibilities:

Lead Generation:

• Follow-up and qualify inbound leads
• Research companies and contacts for cold call lists using historical lead information, company web site, articles
• Outbound cold calling to target accounts
• Work with Marketing to follow up on specific campaigns
• Set appointments with key decision makers at prospect accounts

Build Pipeline:

• Qualify and nurture leads into opportunities
• Nurture early-stage opportunities through the sales cycle
• Schedule, facilitate, and introduce demos and meetings
• Qualify, enter into pipeline, and close small deals

Expand Existing Customer Sales:

• Check in on status following new sales and qualify for additional opportunities
• Routinely check in on customer satisfaction and to qualify for additional product/service sales

Partner Enablement:

• Pass and monitor leads and opportunities
• Assist with end-user engagement
• Help partner understand and articulate Centrify value proposition and positioning

Outside Territory Support:

• Coordinate meetings and schedules
• Prepare and send quotes and other collateral materials
• Prepare final documentation to book sales

Reporting:

• Track and manage leads, opportunities, and customers through salesforce.com
• Report on sales activity, sales forecasts and other quantifiable sales objective measurements

Job Qualifications:

• 5+ years of experience with software sales, preferably in the security market
• Proven oral and written communication skills
• Strong work ethic, ability to adapt to rapidly-changing environments
• Proficiency with WebEx and Salesforce.com
• Knowledge of Microsoft Office applications
• Easily adaptable to a fast-paced environment
• Proven ability to generate pipeline and close sales

Education:

• College degree in business desirable, equal professional experience acceptable

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Sr. Technical Support Engineer - Windows

Department:		Support
Type:		Full-time
Location:		Sunnyvale, CA, USA

 

Centrify is seeking a Sr. Technical Support Engineer to join our outstanding Technical Support team, providing world class support to our growing list of enterprise customers. As our ideal candidate, you must be an energetic self-starter with a desire to learn new things quickly and a proven track record. You must have an enterprise software background, with a focus on previously supporting security software, identity management and/or directory technologies (preferred).

Responsibilities:

• Provide post-sales phone and email support to Centrify customers.
• Serve as technical expert for all products.
• Work closely with Escalation Engineers to help replicate problems.
• Participate in after-hours on-call support as needed.
• Respond to Technical support forums.
• Perform Technical Account Management (TAM) duties for Premium customers as needed.
• Work closely with Sales Engineers & Consultants to ensure successful customer software deployments.
• Participate in projects that enhance the quality or efficiency of the Support team.

Requirements:

• At least 10 years of experience supporting enterprise software products.
• At least 5 years of experience in L2 or L3 advanced technical support.
• BS degree or equivalent in Computer Science / Computer Engineering.
• Hands-on administration experience in supporting Windows Server platforms.
• Strong working knowledge of SQL Server 2008 / 2005.
• Strong knowledge of Microsoft Active Directory, Kerberos, Group Policies, LDAP and directory technologies.
• Knowledge of Java application servers such as Weblogic, WebSphere and Tomcat (highly desirable).
• Familiarity with CRM tools specifically Salesforce.com.
• Past experience of administrating / supporting Linux / Unix environments is plus.

Personal Attributes:

• Quick learner with desire to learn new tools and techniques.
• Excellent analytical, troubleshooting and interpersonal skills.
• Track record in providing outstanding and unparalleled customer service.
• Strong communications skills (verbal and written) and outstanding interpersonal skills.
• Be proactive with a positive attitude.
• Demonstrate a strong work ethic with a willingness to do what it takes to get the job done.

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Sr. Technical Support Engineer - Unix

Department:		Support
Type:		Full-time
Location:		Sunnyvale, CA, USA

 

Centrify is seeking a Sr. Technical Support Engineer to join our outstanding Technical Support team, providing world class support to our growing list of enterprise customers. As our ideal candidate, you must be an energetic self-starter with a desire to learn new things quickly and a proven track record. You must have an enterprise software background, with a focus on previously supporting security software, identity management and/or directory technologies (preferred).

Responsibilities:

• Provide post-sales phone and email support to Centrify customers.
• Serve as technical expert for all products.
• Work closely with Escalation Engineers to help replicate problems.
• Participate in after-hours on-call support as needed.
• Respond to Technical support forums.
• Perform Technical Account Management (TAM) duties for Premium customers as needed.
• Work closely with Sales Engineers & Consultants to ensure successful customer software deployments.
• Participate in projects that enhance the quality or efficiency of the Support team.

Requirements:

• At least 10 years of experience supporting enterprise software products.
• At least 5 years of experience in L2 or L3 advanced technical support.
• BS degree or equivalent in Computer Science / Computer Engineering.
• Hands-on administration experience in at least one of the most common UNIX platforms (Linux, Solaris, AIX, HPUX) and Windows Server platforms.
• Strong knowledge of Microsoft Active Directory, Kerberos, LDAP and directory technologies.
• Knowledge of Java application servers such as Weblogic, WebSphere and Tomcat (highly desirable).
• Familiarity with CRM tools specifically Salesforce.com.

Personal Attributes:

• Quick learner with desire to learn new tools and techniques.
• Excellent analytical, troubleshooting and interpersonal skills.
• Track record in providing outstanding and unparalleled customer service.
• Strong communications skills (verbal and written) and outstanding interpersonal skills.
• Be proactive with a positive attitude.
• Demonstrate a strong work ethic with a willingness to do what it takes to get the job done.

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Technical Support Engineer - Mac / Cloud

Department:		Support
Type:		Full-time
Location:		Sunnyvale, CA, USA

 

Centrify is seeking a Technical Support Engineer to join our outstanding Technical Support team, providing world class support to our growing list of enterprise customers. As our ideal candidate, you must be an energetic self-starter with a desire to learn new things quickly and a proven track record. You must have an enterprise software background, with a focus on previously supporting security software, identity management and/or directory technologies (preferred).

Responsibilities:

• Resolve web based and phone requests via our CRM, community, phone.
• Serve as technical expert for Centrify solutions for Mac OS X and mobile OS (iOS and Android).
• Work closely with Escalation Engineers to help replicate problems.
• Participate in after-hours on-call support as needed.
• Participate in projects that enhance the quality or efficiency of the Support team.

Requirements:

• At least 3 years of experience supporting enterprise software products compatible for mac.
• Strong knowledge of Microsoft Active Directory, Kerberos, LDAP and directory technologies.
• Hands-on experience with at least two enterprise solutions for mac deployments.
• Familiarity with CRM tools specifically Salesforce.com.

Personal Attributes:

• Quick learner with desire to learn new tools and techniques.
• Excellent analytical, troubleshooting and interpersonal skills.
• Track record in providing outstanding and unparalleled customer service.
• Strong communications skills (verbal and written) and outstanding interpersonal skills.
• Be proactive with a positive attitude.
• Demonstrate a strong work ethic with a willingness to do what it takes to get the job done.

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